Questions and answers
What is Social Orbis?
A tool for creators and Brands. Creators schedule and publish to their social accounts, edit their videos, and take paid deals from Brands on Orbit, the UGC marketplace. Brands find creators, run campaigns and see the results.
Which platforms does it work with?
Instagram, Facebook Pages, TikTok and YouTube. You connect each account through the platform's own sign-in.
Do I have to give you my social media passwords?
No. You sign in on the platform itself and allow Social Orbis to post for you. You can take that permission back at any time.
Is there a free plan?
Yes. Creators start free, with the guided editor, a little scheduling and Orbit. Brands get a 14-day trial.
Does Social Orbis take a percentage of what Brands pay creators?
No. Brands pay creators directly. Social Orbis only charges for its own plans.
How do creators get paid?
The Brand pays the creator directly, as agreed in the deal. The Brand marks each payment as paid, and the creator confirms it arrived.
What is a views bonus?
An extra payment in tiers on a deal: when the views of the creator's posts on that deal reach a tier, the creator earns that tier's bonus. The top tier is the most it pays.
Can a Brand approve posts before they go live?
Yes. The creator sends the scheduled post for approval; the Brand approves it or sends it back with feedback, and it only goes out once approved.
Where do the numbers come from?
From the platforms themselves: views, likes, comments, followers and reach are read through their APIs, never typed in or estimated.
Which languages is Social Orbis in?
English and German.
What happens to my data?
Your files are private and only reachable through short-lived links. You can download everything or delete your account yourself in your settings.
Still a question? Sign up and use “Report a problem”, or write to support@socialorbis.app.